In the event that inclement weather causes the USTA to reschedule any US Open Tennis match, tickets

TicketsNow provides a safe, easy, and convenient way to purchase tickets. We offer consumers access to a large nationwide database of sports, concert, and theater tickets. You will find tickets for nearly every major sporting event and concert on our site.
Please note that on rare occasion tickets may be placed for sale on TicketsNow by Ticketmaster for example when a transaction on Ticketmaster's TicketExchange is subsequently cancelled and Ticketmaster resells the ticket to mitigate a loss it has incurred.
We go to great lengths to make sure that the products we sell are authentic and the services we offer are beyond reproach. With the Internet's largest inventory of licensed resellers, as well as tickets from individual sellers available for purchase, you can shop our site with confidence knowing that all tickets listed on TicketsNow are 100% authentic or your money back.
TicketsNow is a founding member of the National Association of Ticket Brokers (NATB) , which was organized to promote the highest level of ethics in the secondary ticketing marketplace. We are fully bonded and licensed by the office of the Illinois Secretary of State (License #04-021).
Our call center is open Monday thru Friday, 8 am to 9 pm (Central Time); from 8 am to 5:30 pm each Saturday; and 9 am to 5:30 pm each Sunday. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week.
TicketsNow ensures a safe, secure customer buying experience. Our offices are equipped with the latest computer technology powered by Microsoft BackOffice SBS. All transactions conducted on our Web site through a secure browser are protected by SSL software, the industry standard and the best software available today for secure online commerce business. All transactions are processed on our secure server with full 128-bit encryption. This means that all of your personal information, including your credit card number, name, and address, cannot be read as the data travels over the Internet. We invite you to shop with confidence knowing that your personal information is protected at all times.
We accept VISA, MasterCard, American Express, Discover, and the Diners Club card. TicketsNow is fully PCI (Payment Card Industry) compliant. All prices listed are in U.S. Dollars (USD). The billing address will be verified with your credit card company so you must use the exact address where your statements are sent. Should you require that the order be shipped to an alternate address we may require faxed authorization from you. This is done to protect both you and TicketsNow against fraudulent credit card use.
Payment by cashiers check or money order may not be available on all ticket orders. If your request can be handled, the tickets may be held for up to 24 hours. The cashiers check or money order must be sent to us using an overnight delivery service. Payment by money order will also be accepted in person at our Contact Center located in Crystal Lake, Illinois, at 265 Exchange Dr., Lower Level. Please contact us for more information.
Most tickets that we sell are not taxed. We collect tax as required by law. Generally any event that takes place within the Chicago city limits requires that we collect an entertainment tax that is variable up to 9%.
All tickets shipped will be done so via an express delivery service. We use UPS express delivery services and we do not require a signature for delivery, however for security purposes we suggest you ship to an address that does requires a signature; such as a business address. It is your responsibility to track your package and to be available to accept the package. You agree to provide us with a secure delivery location. Your expected ticket arrival date is based on the actual date we ship the order.
Please note that some orders will require 1-2 days processing time. The delivery method of your order is from the day that we ship the order, not the day the order is placed. All delivery times are subject to availability in your delivery area. Any other special delivery requirements can be quoted as requested.
TicketFast : Because of our relationship with Ticketmaster, we are able to electronically validate and reissue ticket barcodes on select tickets. The process of reissuing the ticket does not require intervention from a sale agent and a link to your tickets is sent directly to you.
Emailable tickets: We do offer tickets for sale close to event time and if the option is available for the tickets to be emailed, we can provide that service to you. Unlike TicketFast , the sales agent must obtain the ticket file from the original ticket seller and then must send it to the customer via email. This type of emailed ticket is not reissued, but is 100% guaranteed to be authentic by TicketsNow.
Your TicketsNow invoice lists your estimated ship date and the UPS tracking number. You may track your package at www.UPS.com anytime to be sure you are available to sign for the package. If your tracking number is listed as TBD , we will send you the tracking number when your tickets are ready to ship. From that point you can track your order. If your tickets do not arrive when expected please contact our Customer Care Department.
Tickets that are in-hand will ship within three business days of the order being placed. If the event tickets for your order are listed as being available at a later date, they will be shipped by the date noted in the listing.
If you chose the delivery method TicketFast, it may take up to 48 hours for us to validate and reissue your tickets once they are available. We will send you an email with instructions that will allow you to easily print your tickets from your desktop. Please bring each printed sheet with you to the venue.These are your tickets.
If you choose UPS as your delivery option, we'll send you an email, with a tracking number, when your order is ready to ship. Shipments via UPS Second Day Air will be delivered approximately 2 business days (not including Saturday or Sunday) after your order is shipped. UPS Next Day Air will be delivered the next business day after it ships. If we are unable to ship your tickets in time for this event, we will contact you to set up an alternate delivery method. Please note that some tickets require 1-2 days processing time. All event ticket order delivery times are subject to availability in your area.
If you are unable to use your tickets for an event, we urge you to resell your tickets on our marketplace, and will be happy, if you prefer, to assist you by selling the tickets on consignment on your behalf. If you have tickets you want to sell, you can do so by posting them on TicketsNow.com., which can be accessed here .
If an event is cancelled we will provide a full refund for the amount that you paid for the tickets. Refunds are not offered for cancellations due to an act of God (rainout, earthquake, flood, etc.) or if a show is cancelled and refunds are not offered by the box office. Any shipping charges are not refundable. TICKETS MUST BE RECEIVED BACK IN OUR OFFICE WITHIN 14 DAYS OF THE ANNOUNCEMENT OF THE CANCELLATION. We suggest returning tickets via certified mail or using a carrier that can provide you with proof of delivery. Send tickets to: TicketsNow Cancelled Event (Invoice #_________), 265 Exchange Dr., Lower Level, Crystal Lake, IL, 60014. In case of a rainout or strike for a sporting event, no refunds will be made. The refund policy for rained-out events will be determined on a case by case basis by the team or event provider and we will attempt to notify you of what actions should be taken. In all other instances mentioned above we will attempt in every case to obtain a refund from the original seller of the tickets; however, no refund or percentage of refund can be guaranteed.
SPECIAL NOTE ABOUT GOLF TOURNAMENT TICKETS: If you purchased any golf event or golf tournament tickets for a specific day/date and that day/date's session is cancelled due to inclement weather, TicketsNow will NOT provide a refund. Additionally, the ticket is not valid for any rescheduled day or time. The only exception to this rule may be when inclement weather forces a cancellation on the final day of the tournament or event.
SPECIAL NOTE ABOUT US OPEN TENNIS CHAMPIONSHIPS: If you purchase a ticket for a session of the US Open Tennis Championships and the USTA (US Tennis Association) cancels that particular session due to inclement weather, TicketsNow will provide you a full refund for that session ticket (excluding shipping fees); the seller of that US Open session ticket will not receive any proceeds.
In the event that inclement weather causes the USTA to reschedule any US Open Tennis match, tickets for that corresponding session will be honored for that match's rescheduled date and time. A rescheduled match and/or session does not constitute a cancellation .
SPECIAL NOTE ABOUT HOUSTON RODEO: Tickets for certain events, including, but not limited to Houston Rodeo, may include a musical performance as well as other attractions as part of your admission. If there is a change or cancellation to either the musical performance or any other additional attractions, your event ticket remains valid for entry and will not be refunded. Also, if your event ticket is for a sponsored concert series with multiple feature performers, and there is a partial cancellation or change in artists performing in that concert series, TicketsNow will not provide a refund.
No. If an event is postponed or rescheduled, the tickets will be honored for the rescheduled event date. New tickets will not need to be issued for most rescheduled events or postponements. As we are not able to recover our costs on the tickets that we acquired for you, we in turn are unable to offer refunds on postponed or rescheduled events. If you are unable to use your tickets for a postponed or rescheduled event, we urge you to resell your tickets on our marketplace, and will be happy, if you prefe