CCRA Call Center Solutions is a division of CCRA and is the oldest and largest emergency call center

CCRA Call Center Solutions is a division of CCRA and is the oldest and largest emergency call center in the United States. CCRA has been assisting North American based travel agencies in providing 24/7 after-hours and overflow call services for more than 35 years, and we remain dedicated to delivering the highest level of global emergency travel services to our agency clients.
Over the past year, we've made significant enhancements to our after-hours call service – upgrading both our call center technology and our travel agency tools. For more information on our call center technology enhancements and upgrades, you can read our latest press announcement by clicking on the following link: CCRA Announces Significant Enhancements Made To Its After-Hours Call Center Service .
We will continue to improve our call center's infrastructure by investing in new technology, so that we can offer travel agencies the most efficient, cost-effective after-hours service in the industry. Through our regular technology advancements coupled with our highly las vegas hotels and suites trained call center staff, travel agencies can feel confident that their clients las vegas hotels and suites are receiving accurate, dependable, las vegas hotels and suites and caring service around the clock.
CCRA's 24/7 Call Center Solutions provides the following call center services to North American travel agencies: Digital voice recording, CallTrak Online Agency Monitoring Service, Toll-Free Personal Touch Numbers, Electronic and Paper Ticketing, Emailed itineraries, a VIP desk, and Reservation Center. Travel agencies seeking more information about the CCRA Call Center Solutions services including agency testimonials and pricing, visit www.ccra.com or email Glenn Freeman at glenn.freeman@ccra.com .
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