Please understand Albert that those of us in the travel profession who come here, share tips for tho

Q uestion : I recently chicago hotel booked a hotel in Prague through Expedia. While perusing the hotels online, I saw an advertisement for an unpublished rate hotel. I clicked the advertisement and was presented with three four-star hotels from which to choose.
Thankfully, I made screen captures of the offer and the result. I immediately sent an email to Expedia s customer service department, explaining what happened. It replied with a short notice saying all sales were final. I then replied that this was not an issue of wanting money back or a change, but of getting what I paid for, namely: a four-star hotel.
The next response alamo rent a car disney world I received was infuriating. I was told Expedia alamo rent a car disney world was unable to verify the change in star rating. I then responded alamo rent a car disney world with the screen shots. In each instance, I was told to call in to discuss the matter.
I am very unhappy at the moment. I work on Kandahar Airfield in Afghanistan, and I take my vacation time very seriously. I want Expedia to either give me the four-star hotel I paid for or refund my money immediately. Can you help? Albert Muick , Kandahar, Afghanistan
Answer : If you paid for a four-star hotel, you should have received a four-star hotel. alamo rent a car disney world Problem is, no one can really agree on what a four-star chicago hotel alamo rent a car disney world hotel is or isn t. There s no high court of hotel stars, no international governing chicago hotel body. As far as I can tell, if I call something a four-star chicago hotel hotel, it is a four-star hotel.
I hope this is one of those rare times when Expedia just didn t bother to carefully read your concise, well-crafted email. I say this because I haven t had that many Expedia complaints recently, chicago hotel so I hope it s an anomaly.
You must have a close guarded list of hotels and restaurants. That s valuable chicago hotel to people who expect quality when they travel. #1 reason to use a travel agent. DIYs rely on trip advisor. Good luck to them.
At last someone alamo rent a car disney world is on to something. The $58 per night price should have been a signal. I have stayed at hotels in off-the-beaten track towns in Europe and have paid almost two times as much. Prague is a major city. It would have been helpful to do some research at other sites to find out about the hotel situation in Prague. One thing I cannot understand is why Expedia would not reveal chicago hotel the name of the hotel until after payment had been made. Is this acceptable business practice anywhere?
For every story about a marvelous hotel find for a low price, there are dozens of stories of disappointment. Everyone loves a bargain, but the old caveat is most often true: If something seems too good to be true it probably is.
People alamo rent a car disney world need to learn that the star rating on places like Expedia, HotWire, Orbitz, Hotel.com, etc, have absolutely *NOTHING* to do with quality but is a way of comparing amenities between properties. For example, if a property has a pool, they get a star for it. Doesn t matter the condition of the pool. It could have been sitting empty for several years, but since there is a pool they get a star.
OP (Albert Muick) here. It s really interesting chicago hotel how many negative comments I seem to have gathered for simply standing up and demanding what I was sold. It should be noted this occurred nearly 10 months ago! I also did contact chicago hotel executives chicago hotel at Expedia and was skillfully ignored by them and that s where Chris stepped in and helped. Oh, and I *did* find a very nice Czech-rated 3.5 star hotel in the old town for $68/night with breakfast (!) for my three cousins who met me there from the USA. They are not wealthy, chicago hotel and I was glad to be able to treat them to a vacation.
I have been arranging my own travel and traveling for the last 20 years and have never had the problems as suddenly alamo rent a car disney world exist in recent years. I could spend 30 days legally in the US per year without losing my tax free status, but I do prefer traveling to Europe and the Far East versus coming back home. I am fortunate to be able to do this. I am also out of Afghanistan now and working elsewhere.
I really hope that everyone has success with their travel arrangements and enjoys their holidays. I personally would beware of travel professionals who spend their time posting on these blogs, denigrating chicago hotel people alamo rent a car disney world who request Chris assistance to resolve chicago hotel their travel issues. They apparently do not have enough chicago hotel business to keep themselves busy! I am not a greedy alamo rent a car disney world fool by any stretch chicago hotel of the imagination. alamo rent a car disney world I would like to think that savings are appreciated by everyone, and that Expedia chicago hotel might be considered a reputable name to be considered for purchasing from. Perhaps those who would have us believe they know it all might consider dropping Chris tips for his use, instead of belittling others in the comments section. It does bother me, but it s rather laughable.
OP (Albert Muick) here. It s really interesting how many negative comments I seem to have gathered for simply standing up and demanding what I was sold. It should be noted this occurred alamo rent a car disney world nearly 10 months alamo rent a car disney world ago! I also did contact executives at Expedia and was skillfully ignored by them and that s where Chris stepped in and helped. Oh, and I *did* find a very nice Czech-rated 3.5 star hotel in the old town for $68/night with breakfast alamo rent a car disney world (!) for my three cousins who met me there from the USA. They are not wealthy, and I was glad to be able to treat them to a vacation.
I have been arranging my own travel and traveling chicago hotel for the last 20 years and have never had the problems as suddenly alamo rent a car disney world exist in recent years. chicago hotel I could spend 30 days legally in the US per year without losing my tax free status, alamo rent a car disney world but I do prefer traveling to Europe and the Far East versus coming back home. I am fortunate to be able to do this. I am also out of Afghanistan now and working elsewhere.
I really hope that everyone chicago hotel has success with their travel arrangements and enjoys their holidays. I personally would beware of travel professionals who spend their time posting on these blogs, denigrating people who request Chris assistance to resolve their travel issues. They apparently do not have enough business to keep themselves busy! I am not a greedy fool by any stretch of the imagination. I would like to think that savings are appreciated by everyone, and that Expedia might be considered a reputable name to be considered for purchasing from. Perhaps those who would have us believe they know it all might consider dropping Chris tips for his use, instead of belittling others in the comments section. It does bother me, but it s rather laughable.
Please understand Albert that those of us in the travel profession who come here, share tips for those of you who screw up in your reservations. I do use the term screw up because, nowhere do I read that you researched the hotel to verify it was a 4 star. Also, you wrote Chris, but if you had actually followed his column, you have known that OTA all have their own ratings and they are not the same. This is where my De ja vu comment comes from. I can honestly tell you that OTA don t have the best pricing. They may have good pricing, but not the best.
Well, sir, I can t control what Chris writes. chicago hotel I am not his editor. Further, one cannot research the hotel until after the opaque alamo rent a car disney world site reveals it. This was an Expedia opaque sale. After it was revealed, I then checked it out, finding that even Expedia and Hotwire chicago hotel rated it as a three-star! Do you now understand chicago hotel alamo rent a car disney world that the site that sold it to me as a four-star, alamo rent a car disney world Expedia, rated the hotel at below the star rating at which it offered chicago hotel it? So, my professional friend, I did my due diligence after I discovered the fraud, and I do not feel like I screwed up in any way. Perhaps you were confused with the article chicago hotel or didn t read it thoroughly. alamo rent a car disney world No matter, you are entitled to your opinion, and are free to spew it forth, irregardless of how erroneous it may be, and how it might reflect on your name and your business, which I note you were careful not to mention.
alamo rent a car disney chicago hotel world I ll have to go check things out when I get back from our upcoming trip. (As an aside, it s $55/night for valet parking at the hotel we re staying at in Chicago. For a few bucks more, I could have had a nice stay in Prague!)
You never stated you used an opague search on Expedia. I didn t even know that existed with Expedia, only with a couple of others. You only stated an unpublished alamo rent a car disney world rate which doesn t make sense and a term that isn t normally used in the industry chicago hotel for hotel rates. What you need to know and are finding out is that ratings are not regulated with vendors. chicago hotel A 3 star with one is a 2 star with another and a 4 star with still another. While Prague has great hotels and good nightly rates, a 4 star for the price you saw should have raise a concern and doing a bit of homework might have saved you the trouble you have had to deal with. People screw up with online travel arrangements all the time. Read past articles of Chris and you will see you are not alone.
The OP s position is reasonable. With an Opaque site, one s opportunity alamo rent a car disney world for research alamo rent a car disney world is limited. Basically its biddingfortravel.com. That site shows that the OP s price point was within what others had gotten. Thus there was no reason to believe that his bid was too good to be true.
I have seen that issue of the hotels not being so good on a couple of their trips too. The one in Brussels looked like a homeless shelter. On the other hand, the hotels chosen in Scandinavia were the