We had an iffy situation with Fox LAX. Returned our car, and later were charged for a broken taillig

I booked doubletree hotels travel through my most favorite site cheapair.com and Fox Rental in Orlando, FL was promoted doubletree hotels as the most competitive price, $138.00 total including taxes. I will NEVER use this awful rental car company again!! My credit card was charged $391.00 for a Camry for 5 days and I didn't doubletree hotels take out the insurance. When I called customer service, they were rude and each time I asked for their name, they hang up, 4 times total. I called corporate and went on line to their chat - still no one has called doubletree hotels me back. The cars as Fox are beaten up (ours had cigarette burns and chewing gum on the seats) and the staff are rude and mean. Good luck finding someone at Fox that gives a darn too! They are not located in the airports, instead you are subjected to a shuttle bus and then taken to 'shady' areas of town. Good luck finding a car you reserved as if they have the car it will be in poor shape. They are the worst - PERIOD!
"The cars as Fox are beaten up (ours had cigarette burns and chewing gum on the seats)". . . Good luck finding a car you reserved as if they have the car it will be in poor shape. They are the worst -"
I guess I really don't understand this issue. You kept your original confirmation with a price, right? And you kept your contract with the price, right? If the amount doubletree hotels charged to your card is different, simply call your credit card and dispute it and let THEM do the work. Did NONE of the four people you called attempt to tell you what the charges were for? Something smells awfully fishy here. What transpired before all four of them hung up on you?
We had an iffy situation doubletree hotels with Fox LAX. Returned our car, and later were charged for a broken doubletree hotels taillight. We are pretty doubletree hotels sure the light wasn't broken when we returned the car. But we paid the $150, because we had no pictures to prove otherwise.
I always take photos; and I ALWAYS check the car when I get it and return it, and note every ding and scratch on the paperwork. I also bring proof of insurance coverage as a matter doubletree hotels of course now, regardless of company I rent from.