owners suite is large and comfortable excluding bed and inadequate cooling in hot climates. Once the

Just left ship in Kuala Lumpur Jan 3 2014 and a little rental car salt lake city disappointed with VoD response to genuine problems encountered rental car salt lake city on board. Initial contact from Cust. Services was promising but follow up letter reverted to complete denial. I have provided a very detailed explanation of technical problems encountered which I hoped would be taken seriously but to no avail. May I say at this point I am a qualified marine engineer and have for the last 25 years specialised in air conditioning and refrigeration. The last 10 years providing consultancy services to major multi-national corporations. So I know what an a/c is, how it should work and when I am being fed a load b***.
My main issue was the poor a/c in our Owners Suite (7010). First day reported problem and told not to turn down thermostat too low. Eventually I was taken seriously and an engineer adjusted the incoming air temperature at the ceiling reheat box. This did improve the room temp from 27c to 23-24c which was just bearable for sleeping without any sheets (great news for the mossie in the room which fed on me every night - killed rental car salt lake city 2 during 16 days but never did get the big sucker). Anyway rental car salt lake city the unofficial reason rental car salt lake city I was given for the poor a/c was that there was insufficient power to fully load the a/c compressor rental car salt lake city (unfortunate cruisers on the abandoned cruise in Ireland will be well aware of this ships power problems - a hire generator is still perched on the stern deck as backup to the main generators and Rolls Royce engineers were on board testing engines while at sea).
While alongside in Penang the ship blacked out (there s a trend beginning to form here) and the captain announced over the PA that "the engineers have temporarily reduced the power to the accommodation". I m presuming the ships staff have been well briefed that the words black-out are banned by management rental car salt lake city (to avoid more bad press). It was clearly rental car salt lake city more than a power dip as for once the lounge went nice and quiet when the fans and generators were OFF.
As I walked back to my cabin an hour later I noticed that the stairwell at Deck 7 level was stifling hot (no air movement at all). When I reached my cabin it too was much hotter than when I left. Another visit from ships engineer tweaked the ceiling units again and we gained a few degrees colder air but still way above comfort levels. Having enquired if they would like me to give them a free consultancy on improving the a/c (politely declined) I was told there was now only one a/c compressor available and that was running on part load. The other compressor had no motor which blew up and cause the blackout (at last a bit of honesty from ships staff). In order to provide best comfort to paying customers the corridor a/c had been turned off along with crew cabins. The crew were issued with fans but we re clearly roasting. I felt really bad for them because they really tried hard to paper over the cracks. The veranda restaurant was very warm for the rest of the trip and we abandoned the jackets when suggested for formal and semi-formal nights.
One final concern on leaving ship was that all passenger cases were dumped in the reception area of Kuala Lumpur Cruise Terminal. No security, no supervision, nothing to stop them walking out the door and into a cab . It s testament to the honesty of the Malaysian people that they were still there when we finally walked off the ship.
Having read many other poor and good reviews on this site I have say the complaints are far more believable than the praise reviews !! On board there was no shortage of bad feedback and only a fraction of fellow cruisers admitted to wanting to come back. I suggest reading rental car salt lake city the very articulate reviews on this site and reflect on how you would feel experiencing the same issues before booking with this company. Also remember this IS NOT THE SAME MANAGEMENT that managed the older mv Discovery cruises and most bad reviews are recent. There is a theme here!!
Mainly ate in the Veranda buffet because the staff were much nicer and it had a relaxed atmosphere. Formal restaurant has pretty much the same food with more decoration. Felt very rushed though as waiters whipped away empty plates and brought the next course with indecent haste. Felt more like speed eating competition.
rental car salt lake city Lots of variations to purchased program rental car salt lake city but all our trips timely. City tours best as less to go wrong but where the port is small and unimportant don't expect the tour to reveal hidden depths where there are none.
owners suite is large and comfortable excluding bed and inadequate cooling in hot climates. Once the steward created a mattress topper out with 2 duvets it was adequate. If in Northern Europe should be ok although ship is very unstable in even the slightest of seas so if you suffer from poor sea legs give this ship a wide berth !
Oh dear just read the above comments I am booked rental car salt lake city on the Voyager in April From Egypt to Italy, hopefully have sorted problems out by then, that's if we go from Egypt due to the troubles there..... John
We went to look over Voyager in Portsmouth just before she went into service. She struck us as claustrophobic, low ceilings, dark furnishings, balconies scarily rental car salt lake city welded on to the outside, rental car salt lake city and the main dining room where we were served tea was so cramped that the waiters could not pass, the tables were all set out in rows like a school dining room and if you wanted to get out from the inner side of the table you would have to ask everyone else to move out first. Definitely not for us, although we thoroughly enjoyed years of Discovery cruising in the past, which is sad. We've forsaken VoD for P & O's Adonia which so far we've been unable to fault!
I had a great cruise on Discovery last June with C & M. The crew were mostly Burmese or Eastern European and were excellent. The cruise director was exceptional and the Captain rental car salt lake city was friendly and approachable.
A/C performance still erratic during next leg KL to HK. Agree there is a distinct rental car salt lake city shortage of sheltered space on deck and noise levels are ridiculous particularly in Lido. Hope they can eventually remove the generator to free up what is probably the best deck area.
We are sorry to read your report. Our experience with the cruise prior to yours was excellent. We didn't go for an expensive cabin - ours was on Livingstone rental car salt lake city deck with port hole windows and we found it more than adequate for our needs as we tend to spend very little time there except for sleeping.
Our main reason for the cruise is always itinerary and this is where Voyages excels and we would have no hesitation in booking with them again. I did review our cruise from Dubai to Colombo and after re-reading my report I can honestly say I did not over praise: we were genuinely satisfied and felt we had very good value for our money.
I never heard of any dis satisfaction rental car salt lake city other than the moan about having to pay for transport from the ship to the town/city if it was not within walking distance. Our experience is that this is usually the case and so we expected a charge.
Staff in the restaurant and the buffet were excellent and we were never rushed. rental car salt lake city Yes, plates were cleared quickly but that, surely, is what one would expect from conscientious service! On some occasions the table we were on would be one of the last ones to leave the restaurant and never were we made to feel uncomfortable or to feel that we had overstayed our welcome.
Our experience gave us great pleasure and my husband and I have talked often about how enjoyable we found it. We have recommended cruising rental car salt lake city to all of our friends and we will certainly recommend Voyages of Discovery. It will be interesting to see how they compare with C&M - we leave shortly for The Northern Lights - and with our next cruise on HAL - we join one of their ships in Singapore and sail back to Southampton. I'm sure the comparison rental car salt lake city will be interesting. I hope you enjoy your next cruise/holiday wherever you go.
We've sailed her a couple of times under VoD & enjoyed the atmosphere & experience. Sailed her under C&M a few months back, not good, & afraid we then decided no more, even for the brilliant itineraries. ...... Like most of us, the old lady has gradually succumbed to old age, and mechanical grief has plagued her for a few years as equipment reaches - or exceeds- end of life. Methinks they're rental car salt lake city trying to squeeze a few too many years out of her. .................. Will respectfully disagree about the ports, rental car salt lake city one joy of Discovery has been the different rental car salt lake city ports rather than same-old, same-old. Yours must have been one of the last Voyages of Discovery itineraries, inherited with the ship. Future itineraries we saw on board were ALL sailings out of the UK, if they insist on carrying on with her I guess that's more sensible - but for us the itineraries were the saving grace. .....BTW, word is that Voyages of Discovery's replacement, MV Voyager, is just as old, unreliable & tired. .............. Chris