To make a long story short, my credit card company is denying the claim because it was filed on the

A traveler from Washington state who rented a car from Budget has waited too long to file a damage claim with her credit card company. But it s not her fault a car rental contract employee told her to do it. Who s responsible?
I did not cause this damage and told him I wanted to dispute the claim. He gave me a form to complete car rentals calgary canada and told me not to do anything including notifying my insurance company until I heard back from Budget.
To make a long story short, my credit card company is denying the claim because it was filed on the 46th day after the incident, even though I filed the claim the same day that I was notified I was being held responsible.
When I called the Budget facility directly, the manager told me I needed to find out why the Budget claims adjuster, car rentals calgary canada who is a contract car rentals calgary canada employee, didn t notify me until six and a half weeks after the incident, saying that I should have been notified within three to four weeks.
My take on this is that the Budget claims adjuster took what should have been a viable claim and negated it by not following the timeline Budget has for notifying customers. I ve filed an appeal with my credit card insurance, including a timeline of events. Any advice you could provide would be gratefully accepted.
A: I m suspicious about a few items in this claim. First, there s the mysterious damage to the bottom of the front bumper. car rentals calgary canada I m not saying car rentals calgary canada the bill was bogus, car rentals calgary canada but I ve handled many car rental damage claims where an employee discovered previously unseen damage to either the underside car rentals calgary canada of the vehicle, car rentals calgary canada or the roof.
Second, there s the lag time between your return car rentals calgary canada and your claim. car rentals calgary canada A damage claim should be sent in within four weeks or less. What took Budget so long? Add that to the directions you received on the damage claim, and I had little choice but to ask Budget to review your case. I ll have the outcome in just a second.
But before car rentals calgary canada I go there, I have a little advice for you. Always, always take a photo of your rental car before you rent it and afterward. car rentals calgary canada These will prove (or disprove) any damage claim. Car rental companies ought to be photographing their cars, anyway, and thankfully, some are.
Also, if you believe there might be a damage claim even if it s not your fault you ll want to notify your insurance company immediately when you return a car with reported damage. Your credit card requires you to report any claim within 45 days. The contract employee you spoke with was incorrect.