That wasn t all: my flight back to Jakarta was delayed for about 3 hours, they told me they have inf

- Tickets can be purchased 24 hours a day, seven days a week. People with day jobs don't have to take time off or rush after work to visit a travel agent; unfortunately, it seems travel agents rarely have email and are often "online", which in Indonesia means on the phone. Now, people can book tickets at their convenience.
- Handily for expats , computers are colour-blind, i.e. they do not discriminate on the colour of the customer's skin. Sometimes, foreigners hotel and restaurant management will receive a higher "tourist price" from the travel agent.
- It is great for last-minute travel or early-bird specials. And unlike travel agencies, there are no delays for lunch breaks, systems being offline, power blackouts hotel and restaurant management , prayer times , traffic jams, etc..
Perhaps to reduce fraud, many airlines only accept Indonesian-issued credit cards, not foreign ones. (Curiously, many foreign countries/companies do the opposite, and do not accept Indonesian fantastic plastic; Paypal is one recent exception ). Also, the name on the credit card must match the name of the passenger, i.e. you can't buy tickets for somebody else unless you are travelling with them. However, on some airlines you can now buy tickets hotel and restaurant management for a friend by booking online then paying at an ATM, assuming of course you have an Indonesian bank account. In that case, you don't type in the booking number (ATMs aren't usually alphanumeric), but a 13-digit payment code that comes with the booking.
Despite one of the aims of e-ticketing hotel and restaurant management being to eliminate paper tickets and problems with losing them, Indonesian check-in staff often want to keep a copy of your flight itinerary on each leg of your journey. (Don't try showing up at the airport without one, as you won't get past security at the airport terminal entrance without it and some photo ID). As such, it can be handy if you can save and re-print e-tickets after the original purchase at short notice.
Below are just the airline's names and ratings; they are in alphabetical order, not order of merit. You can then either click on an airline's "Read why" to find out more, or just continue scrolling down to read them all. (Please note: this table rates the booking experience; please see here for ratings of the actual flight experience.)
As Air Asia receives almost all bookings over the Internet, you would expect that its website is easy to use, and usually it is. Air Asia is the only airline where you can book and pay for others by credit card (i.e. the passenger's hotel and restaurant management name doesn't have to match the one on the credit card). hotel and restaurant management It's easy enough to get a fare quote, but not so easy to work out the final price including extra fees like for baggage, meals, seat selection, insurance, etc. That also makes it one of the longest and slowest to book. But at the end, you receive an email with your full itinerary after booking and payment as a pdf. A couple hotel and restaurant management of years ago, people complained to "The Jakarta Post" of their bookings having "disappeared" between purchase and check-in, and being denied hotel and restaurant management boarding despite their credit card still being charged; hotel and restaurant management however, this issue seems to have been resolved.
Batavia Air is not suitable for last-minute booking, as it requires a booking period of at least 48 hours; the website says it's to allow for the credit card transaction to clear (although other airlines don't need as long). Receiving fare quotes isn't difficult, although sometimes the website's hotel and restaurant management fare generator will give an error message instead of "No flights on this day" or "Sold out". You are asked to name your location and preferred language when you open the page; if you don't select "Indonesia" you will get quotes in $US instead of Rp, and you will often be charged MORE. Batavia is now the only airline to accept payment via American Express, perhaps only Indonesian-issued hotel and restaurant management AMEX cards though. It also now accepts Paypal, but only for $US payments and can be more expensive this way, too.
Citilink is a small airline based in Surabaya, but is slowly growing and recently launched more flights originating from Jakarta. hotel and restaurant management It's website is fairly simple to use. The initial quote does not include taxes and charges, which is annoying; the final price only comes in step 3. Curiously, it recently ceased hotel and restaurant management offering payment by klikBCA.
Until recently, "online booking" at Garuda Indonesia hotel and restaurant management meant reservations by phone, and - while its new look is an improvement - their new system is still behind its peers in terms of simplicity and ease of use. Registering and booking flights are difficult, due to all the options of flights etc. not being visible at the one time. Also, the Garuda-generated username is impossible to remember (requiring a copy and paste from your email program). Unlike phone booking, you cannot reserve online and pay later at the ATM. Currently it is only available for domestic flights and credit cards from these countries: Indonesia, Singapore, China, Hong Kong, Malaysia, Japan, Australia, Thailand, Vietnam and Korea, although some people have reported problems with this on online forums like FlyerTalk . Eventually, Garuda published an apology on their website.
Lion Air is one of the easiest for booking and has many payment options too. You can now re-print tickets via the website by entering the passenger's name and booking code. Unfortunately, there is currently no way to pre-register, so you have to write all your details every time you book a ticket; best you use a browser like Mozilla Firefox that remembers hotel and restaurant management these details for next time. However, unlike Garuda, hotel and restaurant management you can book international tickets hotel and restaurant management online (to Singapore and Kuala Lumpur) in Rp and not $US.
Over time, this website hotel and restaurant management has improved markedly. It doesn't look very visually appealing, but it is functional and relatively easy to follow. Unlike before, you can now book and pay online. You can also easily re-print your itinerary via the "My Booking" page.
Sriwijaya Air joined the world of online hotel and restaurant management booking relatively recently. Their site is easy enough to understand/use, hotel and restaurant management but it's nothing special. Payment options were few at first, but are increasingly slowly. You receive an email with your e-ticket almost instantly after you pay, unlike e.g. Lion Air or Citilink where you can wait an hour or longer. You can save your details for next time, but for some email addresses are too long and won't work. Originally, the e-tickets didn't look very nice, but have improved recently.
What have your experiences of online booking been? Please share them with other readers - the good, the bad and the ugly. I would also appreciate any updates or corrections; I last made some in September 2012.
Last year I tried to buy domestic flight tickets from AirAsia from their website with no luck they keep rejecting my cc perhaps because it is issued overseas? Anyway, it appears their website is improving a lot. Hopefully the rest will follow..
Yeah, AA website not accepting an international credit card seems the most likely explanation. However as AA is an international airline it makes me wonder how they accept payment for passengers from other countries
Last March I tried from Germany to reserve a flight with Citilink ( enjoy simplicity) from Jakarta hotel and restaurant management to Surabaya hotel and restaurant management and back. They didn t accept my credit card, so my brother in Jakarta bought the tickets for me. Pretty problems for foreigner to plan their travell in Indonesia, hmm?
At the check in desk they told me that the limit was 10 kg and ask me to pay for the 5 kg. After some friendly words from me they at the end of the clownery they resigned the fee for the overweight .
That wasn t all: my flight back to Jakarta was delayed for about 3 hours, they told me they have informed all of the passengers at the previous day, only me not. Allthough they had the number of my mobile hotel and restaurant management phone. At the end I took the flight 3 hours later with a compromise of a free bagage (about 5 kg overweight). I have to cancel some important dates in Jakarta because I left Indonesia the next day.
BTW, talking about air-miles, perhaps Indonesian hotel and restaurant management airlines should have air-miles offered hotel and restaurant management to their customers. My KLM airmiles Asia miles from Cathay Pacific are having quite interesting offers, such as free tickets or ticket discount. Do they have such air-miles program yet?
Garuda has the most popular/established frequent flyer program ( Garuda Frequent Flyer ) but has no other airline partners, just rumours that it will join Skyteam and codeshares on Malaysia Airlines, Korean Air, etc.
Indonesian airlines also generate brand loyalty in other ways, like branded hotel and restaurant management credit cards. Air Asia has one with HSBC ( see here ), Garuda with Citibank ( see here ), and Lion with BII ( see here ). The latter two probably feed points directly into their respective frequent flyer programs.
If I remember correctly, the Garuda is like a platinum credit card and requires a minimum annual salary of Rp100 million (and it used to be Rp200 million!). The other two probably aren t that exclusive.
Regarding the Lion/Wings Air confusion, hotel and restaurant management it usually says whether it is operated by Lion Air or Wings Air on the right-hand hotel and restaurant management side of the table of Step 2 . I would like to show you a PrintScreen of what I mean, but the website is down as I type this.
Generally speaking, hotel and restaurant management these days Wings Air do the less popular routes, or cover any gaps caused by flight delays/re-timings or cancellations. I once had the opposite hotel and restaurant management happen to me (i.e. ended up on Lion Air and not Wings) going from Jakarta to Surabaya, but that was because two half-full flights got merged into one. Having said that, the merged flight departed an hour late.
I would personally hotel and restaurant management try to fly from Europe on an Asian airline that flies or codeshares to each of those cities. Then if your ticket allows it you can fly e.g. to Jakarta going there then e.g. from Denpasar coming back. That way, you only have to buy a one-way fare rather than a return.
As for which airline within Indonesia, almost every airline fly from Jakarta to Surabaya and Denpasar. So choosing an airline depends what you re looking for. If you want to book