In the UK travel agencies are still very popular. I still use them when making a holiday reservation

I just read an article car rental advantage just now (on the Web2Carz website, if you're interested) about the relevance of travel agencies. I haven't used one EVER, and was wondering if any of you travelers car rental advantage still use them? And if so, in what capacity? Am I missing out on something really helpful? I feel like I've always been a "wing it" kind of traveler. Also why spend that extra money?
I haven't used a travel agency for personal travel in many years. We have to use one for business travel and I will admit that it's nice to have the support for when flights change, agendas change, schedules change. Kind of a nice safety net when you're on the road in China and your schedule is disrupted.
In the UK travel agencies are still very popular. I still use them when making a holiday reservation but where I want to change a few aspects. I have found that you then can still get the good "package deal" but have bespoked it slightly.
Also in the UK when choosing a package car rental advantage you are then covered by ABTA - www.abta.com which means your holiday is protected and then if that holiday company went bust you would get your money back, or if you were stranded abroad they will make arrangements to bring you back.
So there are some benefits of booking through a travel agent, not least the hassle free factor, let them do the searching. Because we all know that when we do it ourselves we can spend hours on the internet to find that elusive deal!!!
I never use a travel agent. Booking car rental advantage travel is so easy these days. If I was looking for a package - maybe a flight and resort combo, then it might be worth it - or a cruise - get a good deal. But those aren't car rental advantage the types of trips I take.