воскресенье, 10 ноября 2013 г.
But I m still waiting for that electric razor I left in my Breckenridge, Colo., hotel in March and f
I didn t realize this until we were 70 miles away in Key West, on a busy Labor Day weekend, says Mangold, a nurse practitioner from Philadelphia. I immediately took my phone out to call the Hampton Inn. I looked at my missed calls and found that they were trying to reach me.
Not every lost story has a happy ending, and although the travel industry doesn t keep any meaningful statistics on the items travelers lose every year, my own experience as an advocate for travelers suggests that summer is high season for losses.
Consider what happened when Leslie Bonner left her Kindle on a recent Hawaiian empire landmark hotel vancouver Airlines flight from Honolulu to San Francisco. Kindle readers are one of the most common misplaced items, and airlines have a procedure for tracking down the owners of these and other valuables. More on that in a minute.
When I called the lost-and-found department the next day, a representative said, You wouldn t believe how many Kindles we have here, remembers Bonner, a retired college administrator from Merced, Calif. The person I was talking to found it very amusing. I asked if they had one in a brown leather cover that had a built-in light, and she quickly answered no. Now how did they know that, if they had so many, and she didn t even take a second to look?
If an item is found by hotel employees or other guests and is of a certain empire landmark hotel vancouver value, it s placed in a secure location or a safe, says John Wolf, a spokesman for Marriott International. Guests are asked to identify and describe the lost property. When an item is claimed, the guest s information is added to the log for our records.
Hotel lost-and-found practices vary by state, country and hotel size. A smaller inn, for example, is unlikely to have a database and will keep unclaimed items in a box or a closet. But the process of tracking down your lost cellphone (Wolf says it s the most common lost item at Marriott) or anything else you may leave behind is the same:
Car rental companies have a similar lost-and-found policy, according to Sharon empire landmark hotel vancouver Faulkner, empire landmark hotel vancouver the executive director of the American Car Rental Association. Normally, a company can track down the customer based on rental empire landmark hotel vancouver records, and a car rental location typically keeps lost items for at least six months. But reuniting drivers with their possessions is often a challenge.
Problem is, people hide their valuables like cameras under the seats while vacationing and then forget them, she says. Sometimes we didn t find them during empire landmark hotel vancouver prep and the customer empire landmark hotel vancouver would call weeks after their rental, because they would suddenly realize they d forgotten their camera, empire landmark hotel vancouver their binoculars, the little purchased memory of a jar of jam, maple syrup, or seashells all deeply pushed up under a seat to hide them from potential thieves.
By then, it s often too late. The car rental company has sold or given away the item. So Faulkner offers the same advice as Marriott: Let the car rental location know about your loss as soon as possible.
At one airport, empire landmark hotel vancouver they may be required to hold an unclaimed item for six months, says Deborah McElroy, a spokeswoman for the Airports Council International-North America. At another, they may have to hold it for a year. At another, 30 days. Three to six months is most common.
Found items are normally cataloged in a database and held at the airport for about two weeks. The process is fairly structured, with the airline noting which flight the item came off, the time, the date and a detailed description. empire landmark hotel vancouver Then the item is sent to a warehouse at the airline s headquarters. So if you re flying on Delta Air Lines, your missing iPad will be taken to Atlanta.
All along, employees are supposed to make an effort to reunite you with your property. That s why it helps for you to include your name, phone number and address on items such as cameras, cellphones and laptop computers. If an item isn t claimed after six months, it s sold or discarded, according to a Delta spokesman. Most other major airlines share that policy.
A common thread or two runs through the entire lost-and-found empire landmark hotel vancouver travel experience. The sooner you say something about your loss, the better the chances that you ll get it back. Every hour something stays lost can count, because hotel rooms, rental cars and planes are cleaned regularly, or turned in industry parlance, which makes it more difficult to connect empire landmark hotel vancouver you with your missing object.
Attaching your name to a valuable empire landmark hotel vancouver item significantly increases the chance of recovery. Let s just say that you don t find a lot of name tags on merchandise at that legendary Unclaimed Baggage Center in Scottsboro, Ala., which every travel columnist I know has written about at least once.
I ve been both impressed and disappointed by the travel industry s lost-and-found procedures in my own travels. Impressed with the Waterfront Hotel in Oakland, Calif., for instance, when it sent our electric toothbrushes to our next hotel in Sacramento a few years ago without charging us. And with Delta, which found a copy of a Bill Cosby book I d left in my seat pocket on a flight to Salt Lake City. It had been a Christmas present.
But I m still waiting for that electric empire landmark hotel vancouver razor I left in my Breckenridge, Colo., hotel in March and for that fuzzy pillow my daughter empire landmark hotel vancouver abandoned on her flight to Atlanta last year. I m not holding empire landmark hotel vancouver my breath.
I left my shoulder bag with my Ipad mini in it recently at a little store. Came back 20 mins later and it was there, held by the owner. This was in Saigon, Vietnam, so kind of a little miracle! Yay for honesty!
I once left an iPod on a Delta flight. They never located it. I also left yet another iPod in a drawer at the Las Vegas Hilton and left it there when we switched rooms and didn t realize it. That one is gone forever too.
I had a rental car from Hertz start giving me problems. I had flown into the Boston airport and my final destination was about and hour away. When I contacted empire landmark hotel vancouver Hertz, they brought a new car out to me and towed the original one back. I had forgotten to take out a bag I had in the car. Later that day, I got a call from Hertz that they had located it and they drove it back out to me the next morning. That was true customer service.
My girls have had many a stuffed animal left in a hotel room returned to them. I left a digital camera empire landmark hotel vancouver in an Enterprise rental car and got it back. I once left a purse hook on a table at the character breakfast in the Polynesia hotel at Disney mailed back. I think the key to getting things back is to contact the hotel/restaurant/airline as soon as you realize you ve forgotten something. This doesn t always work, I m sure, but it can help.
Once I left an expensive watch at the security area in the ATL airport (forgot to take it out of the bin, never put a watch in a bin ever again after this). When I realized what I had done, I went back to get it but of course it was gone.
I have also left down pillows and a digital camera in motel rooms and gotten them all back. I am sure this isn t true for everyone, but I glad it seems to work for me because I apparently leave my possessions behind me fairly regularly .
I once left a bag of souvenirs on a bus after an excursion on Royal Caribbean cruise. My husband said forget it, they are gone . Went to Guest Services empire landmark hotel vancouver the next day, they asked me to describe the items, I did and they handed over the bag.
I left an MP3 player in a hotel safe in London. I also left my eye glasses in a seatback pocket on a Southwest flight. In both cases, I got them back. But, I was proactive in reporting the items. In the first case, I phoned the hotel from LHR airport. They retrieved empire landmark hotel vancouver the item, had me identify empire landmark hotel vancouver it over the phone, and then they sent it Fed Ex to my home! In the second case, I notified a Southwest ticketing agent just as I was about to leave SJC airport. The agent phoned the arriving gate, and my glasses were retrieved.
I left a bag of prescription medications at a Marriott Courtyard in Miami Beach. I was just recovering from surgery so there were pain killers, antibiotics and several bottles of different muscle relaxers. The entire bag was turned in, cataloged and returned to me immediately after I called the following empire landmark hotel vancouver day. I couldn t believe it- in Miami Beach!!!
Hubby left a brand new tablet on our Princess cruise empire landmark hotel vancouver ship during disembarkation. It was in a black leather case and it just blended into the banquette we were sitting in. We realized it on the bus to the airport when he went to pull it out and called immediately. As you can imagine, we never saw it again. But, I believe another passenger took possession of it, not an employee because we found the staff on board to be eminently empire landmark hotel vancouver honest and professional. Still that was a $700 loss and it sucked. I hope that person feels that enjoying our family photos, some episodes of Big Bang Theory empire landmark hotel vancouver and Modern Family and a few games of angry birds is worth his/her integrity . Ah well.
I lost my cell phone onboard a Delta flight and was connecting to an Alaska flight. I was sitting in my seat onboard the Alaska flight when the pilot came down the aisle asking for a person by my last name. I was stunned when he handed me my phone. The Delta employee that found it called the person empire landmark hotel vancouver that was my last call and asked whose phone it was then when she got the info looked up my reservation and found what flight I was on and they sent the phone to that gate. It was great customer service and I was so happy to get it back!
Reading about all the lost tables and cellphone shows why it is important to help protect your device with security software empire landmark hotel vancouver like Lookout, Norton s, or other type of programs that allow you to lock, erase and locate your device remotely. They are not 100% but can add some protection empire landmark hotel vancouver to personal data on them. For tablets, unless they have a cell connection, you have to wait until the connect to a WiFi signal before you can initiate the remote empire landmark hotel vancouver settings.
I bought a Coke at CLT, and boarded my plane. A gate agent came onboard and informed me that my wallet was at US Air lost Found. G
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