Right, but not all (pilgrims) have such access thus I was attempting to have you do a search that us

Then, instead of immediately canceling the tickets, it waited two months, reportedly consulting with U.S. government regulators on how to appropriately compensate those who were inconvenienced by the slip-up before notifying its customers.
Korean Air also offered alaska cruise specials for seniors to reimburse passengers for any additional expenses incurred as a result of canceling their Palau trip, such as cancelation alaska cruise specials for seniors fees for previously booked flights, hotels, and ground transportation. And it threw in a $200 travel voucher for a future flight to any Korean Air destination from a U.S. gateway.
I received the first request for help early on Thanksgiving Day, according to my email records. alaska cruise specials for seniors When I promised to investigate, I quickly heard back from several other Korean Air customers who had similar problems with their Palau tickets. They had gotten organized, they said, and they were happy to have me as their advocate.
More emails had arrived from others asking for help with the same problem. One of them revealed that they were getting behind-the-scenes help from an organization whose claim to fame is lobbying the government for tarmac-delay laws.
But the more I investigated, the more skeptical I became of the story these passengers were telling. I discovered an absurdly long exchange on a popular forum for frequent fliers that clearly identifies the fare as an error, and invites participants to exploit it . (I cringe to even link to it, but there you go.)
I m deeply conflicted about this case, I said. On the one hand, there are passengers who booked these fares, alaska cruise specials for seniors not knowing they were a mistake. I think you could make an argument to honor their tickets.
On the other hand, there are people who booked alaska cruise specials for seniors these fares because they knew they were a mistake, and they probably thought they could shame Korean Air into honoring them, I added. I can t advocate for them.
Meanwhile, the media campaign appears to be in full swing. One of the stories appeared yesterday , and it at least acknowledged but then dismissed the stealing issue. Based the questions these journalists have been asking of Korean Air (I told you I have good sources) it appears that most of them find nothing at all wrong with knowingly booking an erroneous fare.
I ve been over my arguments alaska cruise specials for seniors many times before on this site, so here s the Readers Digest version: If you book a fare that you know is a mistake, you are stealing from the airline. If you give aid and comfort to those who do it, you are an accessory to theft.
In the coming alaska cruise specials for seniors days, we ll see some of these same writers weigh in on the canceled alaska cruise specials for seniors tickets to Palau case. They will probably highlight the hard-luck stories, like the canceled honeymoons, of which I m told there are several. That s how I would write the story if I wanted to embarrass Korean Air.
But I hope they also give the problem of the fat-finger fare thieves the attention it deserves. alaska cruise specials for seniors And I hope they do a little independent thinking instead of obediently alaska cruise specials for seniors participating in a media campaign.
I think Korean Air made a series of mistakes: the fat-finger fare, the lengthy delay, and underestimating the resolve of the spurned passengers. It s one thing to cancel a wrong fare right a few hours after a reservation is made but two months seems a little excessive.
So what should I do? Should alaska cruise specials for seniors I push Korean Air to honor the tickets, even though some, and perhaps many, were booked by criminals? Or should I leave well enough alone and urge the passengers to accept the airline s latest alaska cruise specials for seniors offer?
Please note that I do not need to web searches for fares. I have a GDS and have full access to both PUBLISHED AND BULK (non published) fares loaded in ATPCO. I get the fares and their associated rules in a few keystrokes and in 1-2 seconds. Non Travel Agents can subscribe to ExpertFlyer and see the same things I am seeing except for non published fares. Understanding the jargon is another thing.
I do, actually. In my experience, though, customers don t know and don t really care about the devil in the details except to get the advertised (and expected?) results based on what they re willing to pay for.
Sure, those on the travel provider side do care about these things. On the customer side, the only thing they care about is if the product or service does as advertised or if it meets what they expect or look for.
I think that s what people like zonks have been also saying from the start, even though you, Tony A et al are emphasizing another point from another perspective. One can insist on the other to understand what they re explaining, but obviously one can t force the other to agree or accept it.
Tony, I posted my reply above regarding ultimate and contributing. And yes, I worked on the travel agency side before, though I m not necessarily as knowledgeable alaska cruise specials for seniors on the details as you and Bodega are on that side of the fence.
So what should I do? Should I push Korean Air to honor the tickets, even though some, and perhaps many, were booked by criminals? Or should I leave well enough alone and urge the passengers to accept the airline's latest offer?
Right, but not all (pilgrims) have such access thus I was attempting to have you do a search that us pilgrims would normally attempt via OTA or other mechanisms such as searching say CO, DL, or KE sites directly.
alaska cruise specials for seniors You are correct.  All online shoppers alaska cruise specials for seniors care about is price.  With the internet, everyone THINKS alaska cruise specials for seniors they know about tickets, but this is an excellent example of what people think and how things actually alaska cruise specials for seniors work.
I fully get that all online shoppers alaska cruise specials for seniors do is look at price and don t care about the details UNTIL they get caught up in something like this.  This was bound to happen and now you know that you have a responsibility as an online purchaser to know that what you are buying is legit. alaska cruise specials for seniors Mistakes happen in our industry and now it happened online.  We are use to it, now this is an eye opener to the rest of you.
It is interesting that the feeling is that because the OTA has it posted, they rightfully should get it.  We know on our end, the airlines have NEVER allowed that with us and now they are experiencing how the airlines operate.
Then the OTAs can simply say to KE, Hey, you gave us this fare, you didn t tell us it s only for travel agents, we pretty much did what you told or shared with us. The ball will keep being tossed between one and the other.
If you can t tell, then you shouldn t be purchasing them.  When something is too good, call.  It is a CYA and we do it all the time as errors are out there and the airlines don t always alaska cruise specials for seniors accept them.  You just haven t heard about them because agencies have handled them.  Which is why it is weird that the OTA companies are not being mentioned in how they are being involved in the cancellations.
The consumers bought something that wasn t valid for them to purchase.  Pretty clear to us on this side of the industry.  I guess you haven t been reading pass posts but international tickets have many governmental regulations to follow.  It just isn t as simple as you assume it to be.
If anything, Bodega, KE can choose (and it looks like they did) to handle the issue directly. They can then maybe take control of the tickets from the OTAs, or advise the OTAs how to process refunds and so forth.
Honestly Bodega, it s depressing to see how people are so engulfed into this convoluted consumer rights trip. Very few even understand the concept of Common Carriage and what Airline alaska cruise specials for seniors Tariffs mean in the first place. To them it s a game how cheap a fare can I get even if I have to cheat with the rules or take advantage of someone s mistake. They are so good at playing the victim card, too.
Let s take this S-class AD75 fare to Palau (ROR) as an example. You get all these people who you ve never seen in this forum before suddenly show up pleading that Elliott advocate for them. Let s see how selfish they can be.Suppose they get their way and are provided flights to Palau on S class AD75 fares for something alaska cruise specials for seniors like $500-600 R/T. Did these people ever consider that there were others alaska cruise specials for seniors who bought ordinary Q and T class tickets for the same flight and will pay around $1600~$1800 minimum. Those honest people who bought Q and T class tickets using the regular alaska cruise specials for seniors fares will be the real VICTIMS. They will have been cheated by a gang of thieves? (as the article alluded to them).And since S class fares are one of the most expensive fares in Korean s economy class inventory, then the KE yield manager may automatically zero out the cheaper Q and T class inventories forcing HONEST customers to pay even more.And then you hear these BS oh it s our honeymoon, our trip of a lifetime, family reunions, robbing a blind Phd student of blah, blah blah Ok so why should these bunch of opportunists alaska cruise specials for seniors PAY LESS than anyone else who will follow alaska cruise specials for seniors the rules? Common Carriers are required to publish a tariff of fares, and to charge the same fare to everyone complying with the same set of rules and conditions in that tariff.  Providing these self-centered losers with a discount (NOT intended for them) and NOT providing the same discount to similar types of customer might actually BE ILLEGAL because it is highly discriminatory. Of course self-centered folks will never see this point. But Chris Elliott should.
You should read the fares rules and understand the parts that apply to you. The general public is not eligible to receive travel agency discounts. Category 21 Rules Restricts the discounts to Travel Agents. If you are an adult not traveling with Children or Infants then those provisions don t apply to you either. You are free to read them but why would you since they don t apply to you.
You and I do not know what happened to KE and why they made their decisions. The only factual information I have is the historical fares and rules since they were published as tariffs. We can speculate alaska cruise specials for seniors as much as we want but in the end its useless. Flyertalk published the emails and letters sent by KE to the affected people. It explained their options. Let s leave it at that.
DavidZ, I suspect th