среда, 4 марта 2015 г.

4. This is the big money tip: Most of Enterprise s business comes from insurance replacement rentals


A former manager in the Enterprise fleet sales division has a guilty conscience to unload at your feet. 9 tips, 5 pages of insider info about how the car rental game really works. Car rental great deal on car rentals in new zealand insurance is a scam, but you can flip the script and use if to your advantage. great deal on car rentals in new zealand Prices are liquid, and depending on the day of the week and how you butter your agent in certain ways, you can get a good deal. Despite the commercial with the brown-paper-wrapped car, Enterprise employees hate picking you up and dropping you off.
I sat down wanting to send you a quick list of ways customers can get the upper hand at the Enterprise rental counter, but I know entirely too much about this business to make this brief. In more than six years of employ with ERAC I worked as a grunt ( management trainee great deal on car rentals in new zealand ), assistant and branch manager, and finally a manager in the fleet sales division. I know every sad angle of the rental car business and I think people great deal on car rentals in new zealand should be educated about some of the games that go on behind the counter. This list is truly the tip of the iceberg; I left the company because I had some misgivings about corporate policies toward customers and employees, but needless to say I picked up a lot of information along the way. I assure you every bit of this is accurate as of February when I left my post, minor details may have changed but I highly doubt it.
1. Enterprise doesn t have any set prices. great deal on car rentals in new zealand That rate you got when you called in was either the full retail rate, or the first number that popped into the agent s head. There are three main categories of rentals: personal (retail), great deal on car rentals in new zealand corporate, and insurance, but on every single contract that goes out the agent manually types out how much you pay per day and he has authority to make it pretty much whatever he thinks you should great deal on car rentals in new zealand pay. When an employee makes a reservation it s critical to key in the rate quoted so the branch knows what to charge the customer when she comes in otherwise nobody would know what to charge. A good branch manager trains his employees to adjust the price as needed to keep the lot sitting tight, that means making some way-too-cheap deals when there are too many cars around. It also means someone walking in saying they need a car no matter the price, that customer might get charged twice what he would have paid just asking for a car.
2. By now everyone knows that you don t need that extra rental insurance great deal on car rentals in new zealand but just like service contracts at Best Buy, you can negotiate the daily rate of your rental down by agreeing to add all the insurance (we call it full boat when some poor soul gets soaked for all of the extra protections damage waiver, personal accident insurance, and supplemental liability: the trifecta of consumer stupidity). One of the lines that I used to use was, For just a few bucks a day you got a million dollars of coverage. True, but the full million dollar great deal on car rentals in new zealand payout from the supplemental liability doesn t come due unless you die. Gruesomely. Nothing says you can t initial the decline box instead once your contract is printed, thereby declining the insurance and paying only your lower rate.
3. Managers are the ones responsible for how much insurance (usually called waiver ) their branch sells frontline agents ( manager trainees ) aren t commissioned, they just look a lot better on paper if they sell lots of waiver, this is also how they get promoted. The branch manager or assistant manager will be just as likely if not more so to drop the daily rate in order to sell you his pricey insurance package.
If you want to secure a really low daily rate but stay on that employee s good site (i.e. so you can get the same deal again and again), take your rental by any Enterprise in the region the next day and remove the extra coverage, you can take that coverage off at any time but if you pay for one day s coverage the person great deal on car rentals in new zealand that sold you the waiver still gets credit great deal on car rentals in new zealand for the sale and you get the cheaper daily rate for the rest of your rental, great deal on car rentals in new zealand win-win.
4. This is the big money tip: Most of Enterprise great deal on car rentals in new zealand s business comes from insurance replacement rentals. Insurance customers pay a lot less and all insurance contracts have unlimited miles. great deal on car rentals in new zealand The only substantial difference between a retail deal and an insurance deal (other than price) is that insurance clients are billed in a calendar day instead of a 24-hour clock, this means you can return a car anytime until closing and you re still charged the day s rate (conversely, if you have the car at 8am you may as well keep it until 6). If you re going on a long vacation this can save you a fortune: that minivan that cost you $69.99 per day retail goes for $37.99 if your car is in the body shop and Allstate is footing the bill, the SUV we roll for $109 per day retail is $50.99 if you re renting because some State Farm customer great deal on car rentals in new zealand smashed up your car. The daily rates vary by geography. Insurance rates are negotiated for each region, but they are usually around half of daily retail rates.
Here s how to get that insurance rate on your next rental: Call for a reservation, say your car was totaled and you need a replacement; your insurance company is cutting you a check for $25.00 per day flat so you need something for under $25. Tell the agent that your insurance company is State Farm, or Farmers, or someone big the big insurance companies great deal on car rentals in new zealand have the best rates (rates will vary a few dollars from company to company). You ll need your own proof of insurance when you come in but don t that needs to match what you say here, nobody cares and people utilize different insurance companies for all kinds of reasons (you were hit by another company s insured is probably the main reason). The important thing is that the insurance company is cutting you a check so you re responsible for this rental, you ll bring your own credit card, you don t even know who your adjuster was (if you know the name of a local adjustor you can use it, Enterprise s computer will show the adjustor s name but nobody s going to check, State Farm uses regional teams for their claims so for State Farm you could say State Farm Team number something, I forget the exact number. ).
The agent hates these calls the cheapest great deal on car rentals in new zealand car on his books is more than your lousy $25 allowance. In this case he is supposed to give you standard insurance rates which are midway between what a big insurance great deal on car rentals in new zealand company pays and retail, but in this instance he ll usually great deal on car rentals in new zealand just source you to State Farm s bargain prices because it s not worth his time. He should great deal on car rentals in new zealand offer you an economy or compact for somewhere around the $25. Stick to your guns: you absolutely have to keep under your $25. He can work that price to come to exactly $25 after tax (or close, if not just call another branch). By now you re locked into the insurance company s rates and he knows you re cheap: if you want an upgrade now is the time: well I did have a Taurus, my adjustor mentioned I should be able to get something like that for $29.99, can we just do that instead? I can t really afford it but I think I need the space for my kids. Remember to be as nice as possible, if the agent likes you he ll make the deal even if he has to go out of his way to get your car (hint: mentioning you might need supplemental insurance can work wonders to seal the deal, see above).
Daily insurance rates are flexible per region and carrier, in my region which was a major Southern metropolitan great deal on car rentals in new zealand area daily rates start around $21.99 for the economy, $23.99 compact, $27.99 mid, $30.99 full, $40.99 premium. Minivans start around $37.99, SUVs around $50.99, Luxury is rare on insurance deals but starts around $49.99. This is the bare minimum insurance replacement cost, rates are generally higher great deal on car rentals in new zealand in the East and Northeast, a touch lower in the Midwest, and a lot higher on the West coast. Adjust your figures up or down depending on your geography, call two or three branches and you ll have a good idea of all the rates in your region.
5. Enterprise runs the weekend specials because there are loads of spare cars on weekends. Airport and tourist-heavy places great deal on car rentals in new zealand won t have much for you, but neighborhood great deal on car rentals in new zealand branches will be sitting fat (way too many cars) 40 out of 52 weeks of every year, a branch that has zero cars on the lot can pull a car from another nearby store that certainly will have too many. Weekends are hard on insurance adjustors numbers so they push the body shops to get all their jobs done by Friday evening, therefore a ton of rental returns come in on Fridays. Prices for the weekends are especially flexible, entirely dependent on how many cars there are in the area. I usually told my employees to roll a car at ANY price just get it off my books having a car unrented great deal on car rentals in new zealand over the weekend is murder on your branch s numbers, the more expensive the car the more we need to get it off the books for that weekend. If you want the premium car for $14.99 a day and I have one, I ll roll it (only caveat being you have to add my extra insurance if you want that price _and_ unlimited miles plenty of locations are open on Saturday just stop by and remove the insurance tomorrow but keep your lower price). Enterprise corporate really great deal on car rentals in new zealand frowns great deal on car rentals in new zealand on cutting the rate and adding insurance but it s a great tool to clear out the lot on Friday afternoon.
6. For the best weekend deal call up on Friday sometime before 2pm and say, I have all my info, drivers license and credit card, can I get a rental all setup so I don t have to do anything but sign the ticket when I come in? This is GOLD because now the agent can pre-write your ticket and get that car off his books before the 2pm count (if a car is unrented at 2pm, it counts against the branch for that day so he ll write your ticket before 2:00 and then the car can sit there all day for all he cares). Have your rate in mind and ask for it don t be afraid to make your own price! If there is a car available, you ll get that car. If you still can t get the rate you want, casually mention you probably need the extra insurance. He ll writ

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